119, East Jawahar Nagar, Loni, Ghaziabad, UP - 201102
Mon - Fri (10 am to 6 pm IST)
Welcome to Prince Cable Networks. Please read these Terms and Conditions ("Terms") carefully before using our services.
Tariffs/Charges for the plans chosen are to be paid in advance and such charges are not refundable as this is a prepaid service
No installation charges are applicable on Prince Cable Network Fiber connection.
GST @ 18% is not included in the tariff/ charges and is payable over and above the plan charges.
The Tariff Plans/Offers are subject to Guidelines/Directions/Orders issued by TRAI and/or DoT.
The Company at any time, shall reserve the right to modify/withdraw this T&C including but limited to tariff plans and display the same on its website without notice to the customer and such posting will be deemed to have been read by the customer.
Any one-time charges paid to PRINCE CABLE NETWORK Regional Partners at the time of installation are non-refundable.
The company may extend a refund to the user only for his first payment in case of no-feasibility for building a new connection to the requested address.
Interest-free security deposit to be refunded only online and not cash, after the return of assets in the same condition as at the time of receipt. The refund will be processed within 60 working days after acceptance of the Optical Network Unit (ONU) by PRINCE CABLE NETWORK.
ONU is to be returned to a “person” appointed byPRINCE CABLE NETWORK. It can be the local cable operator,PRINCE CABLE NETWORK retail partner or any logistics company appointed by PRINCE CABLE NETWORK to recover back the ONU from the customer location
Any fault in ONU is to be replaced by PRINCE CABLE NETWORK within 5 working days to 48 hours from the time of raising the complaint with PRINCE CABLE NETWORK
Refunds are to be processed to the bank account provided at the time of registration or to the bank account/wallet linked to the phone number registered with PRINCE CABLE NETWORK. No other bank account is to be used for refunds. Cash and cheques are not to be used for customer refunds.
The ONU devices provided by PRINCE CABLE NETWORK either against a security deposit or as a bundled plan will remain the property of PRINCE CABLE NETWORK Pvt Ltd at all times and the company reserves the right to take it back in case the connection is terminated, surrendered or inactive
The speed committed under a plan is till the LAN port. Wi-Fi Speed is subject to the customer premise’s in-house coverage & customer premises device performance.
The Company shall reserve the right to modify/withdraw any promotional campaign along with offered gratification (if any) and display the same on its website without notice to the Customer and such posting will be deemed to have been read by the Customer.
The basis for the selection of winners under any promotional campaign held by PRINCE CABLE NETWORK is at the Company’s sole discretion
All product and company names are trademarks ™️ or registered®️ trademarks of their respective holders.
By submitting your information and/or contacting us through any medium like a phone call, social networking channels, website, etc, you agree to receive any promotional messages, or material and be contacted by PRINCE CABLE NETWORK or their sub-vendors.
All mentioned plans are subject to change or discontinuation without prior information.
Not all the offered prices are available on renewal. Also, prices may differ at each location.
The mentioned prices are on monthly basis.
Prices as mentioned are exclusive of taxes.
Promo plans or introductory offer plans are for a limited period and may be withdrawn without any prior information. These are not available on renewal and are one-time onboarding plans.
The OTT Bundle is available on 300Mbps & 400Mbps multi-month plans only and PRINCE CABLE NETWORK shall reserve every right at all times to revise/change it without assigning any reason thereof.
PRINCE CABLE NETWORK shall not charge for additional security deposits for the ONU in all cities/States/DOT Circle except Mumbai on specific Fiber (FTTH) plans offered by PRINCE CABLE NETWORK .PRINCE CABLE NETWORK shall reserve the right at all times to revise/change/cancel without assigning any reason thereof.
There may be plans available for consumers facing collaterals that might have additional GST charges.
Any misuse/fraudulent use/unauthorized telemarketing and commercial use of the Broadband connectivity by the subscriber, PRINCE CABLE NETWORK reserves its right to discontinue the connection altogether for any set of Subscriber/s as PRINCE CABLE NETWORK may deem fit. These Terms and Conditions shall constitute an agreement between PRINCE CABLE NETWORK and each customer and by subscribing to the above plans, you accept the same as binding upon you.
PRINCE CABLE NETWORK s launching an ONU bundle on multi-month promotional plans for 200 Mbps, 300Mbps & 400Mbps, whereas the single-month 200Mbps, 300Mbps and 400Mbps plans will be available for sales on a refundable security deposit of INR 2000/-
By clicking the check box, you agree to receive promotional messages on Whatsapp from PRINCE CABLE NETWORK
By accessing or using Prince Cable Networks' services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these Terms, you may not use our services.
Prince Cable Networks provides internet service provider (ISP) services, including but not limited to internet access, email, and related services ("Services").
a. You agree to use the Services only for lawful purposes and in accordance with these Terms.
b. You will not use the Services to engage in any illegal activities, including but not limited to unauthorized access to computer systems, distribution of malware, or violation of copyright laws.
c. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your devices.
a. Prince Cable Networks will make reasonable efforts to ensure the availability of its Services but does not guarantee uninterrupted or error-free service.
b. We may suspend or terminate Services without prior notice for maintenance, upgrades, or other reasons.
a. You agree to pay all fees and charges associated with the Services in a timely manner.
b. Payments are due on the date specified in your billing statement. Late payments may result in suspension or termination of Services.
c. All fees are non-refundable unless otherwise specified.
a. All content, logos, and trademarks on the Prince Cable Networks website are the property of Prince Cable Networks or its licensors.
b. You may not use, reproduce, or distribute any content from our website without prior written permission.
a. Prince Cable Networks shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our Services.
b. In no event shall our total liability exceed the amount paid by you for the Services.
You agree to indemnify and hold harmless Prince Cable Networks, its affiliates, officers, and employees from any claims, damages, or losses arising from your use of the Services or violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Prince Cable Networks reserves the right to modify or update these Terms at any time. Any changes will be effective upon posting on our website. It is your responsibility to review these Terms periodically for changes.
If you have any questions or concerns about these Terms, please contact us at [email protected]. By using Prince Cable Networks' Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.